Senior Service Management Specialist (all genders)
If you are …
… Senior Service Management Specialist, we look forward to talking to you.
#benefitcheck
- Technologically challenging tasks and projects
- Trusting and open cooperation
- Career model with concrete opportunities for advancement and structured development paths
- Possibility to work up to 100% mobile
- Little travel activity
- Sustainable and CO2-neutral mobility concept including Deutschlandticket
#challengecheck
- Responsibility for service delivery in the area of SAP operations towards our customers. This includes application support as well as managed services and all cloud services.
- Continuous optimization of the existing internal service processes
- Proactive monitoring of the agreed service level agreements
- Quality management of the service performance, including preparation of service reports and conducting regular customer meetings
- Conception and realization of customer-specific service processes within the framework of service transitions
#skillcheck
- Several years of professional experience in the above-mentioned field
- Degree in business informatics or a comparable qualification
- Strong communication skills
- German and English skills at C-level according to CEFR
- Curiosity, willingness to learn and motivation for further development
For a first non-binding meeting, contact us at moc.tulosnoc@reerac or write to us via LinkedIn or XING.
Your contacts
Melena Hildebrand
Human Resources Specialist
Kathrin Ohlinger
Head of Human Resources
Isabel Ostwald
Human Resources Specialist
