Ansicht
Dokumentation
03873 - SAP Marketplace needs urgent improvements
CPI1466 during Backup RFUMSV00 - Advance Return for Tax on Sales/PurchasesThis documentation is copyright by SAP AG.
SAP Marketplace needs urgent improvements
Hi all,I think this is the complete forum for such useful notices and complaints!
Please use with several customers your possibility of the feedback area in
the marketplace, because only there we are having the chance that somebody
responsible will notice it.
Sorry,
Volker
> -----Original Message-----
> From: Gerhard K. Goebel [mailto:gerd.goebelZb...]
> Sent: Dienstag, 13. November 2001 20:12
> To: DoNotReply@consolut.eu
> Subject: SAP Marketplace needs urgent improvements
>
>
> As much as I like the Marketplace to find notes and download my
> support packages and patches I would like to point out some problem
> areas that need urgent improvements, if this is the tool we are
> supposed to use (and want to use) for everything.
>
> I thought by putting it up here it gets to the responsible department
> faster.
>
> Here is my list of improvements:
>
> 1) Combine swcenter and swcenter-main.
> The first web-site allows me to download my support packages and SPAM
> updates but not kernel patches where the second web-site allows the
> kernel patches and support packages but no SPAM updates. I would
> prefer to have one web-site with all the above.
> 2) Speed up that server
> Even on my T1 line it sometimes takes > 30-45 seconds to get to the
> next selection/screen.
> 3) Increase CGI time limit
> When requesting a program change code via a dial-up line I regularly
> get a CGI time out before the change code is issued.
> 4) Extend inbox functionality
> I cannot add additional texts to a log unless the message is on the
> customer side.
> I cannot close the log unless it is on the customer side.
> Allow logs to be updated in the "traditional OSS" even if they have
> been created in the Marketplace. That at least would allow me to add
> additional information or close them. At this time I get an
> information message letting me know that the log can only be updated
> in the Marketplace.
> 5) Message search
> Allow message search by reporting person
> 6) Message wizzard
> The wizzard is probably the slowest web-page in the Marketplace!
> First of all combine the screens!!!!!
> On the first screen I just can select the customer number (should be
> defaulted after I'm already logged on with a customer specific ID.
> The release should default to the release according to my system
> records.
> Now I have to go to the next screen which shows me my operating
> system. This screen could already be included on the first screen
> after the customer information is already available.
> Again on another screen I have to enter the component but cannot
> enter the sub-components even if the select fields are on the screen.
> So I have to enter them on the following screen.
> And now I finally can enter the subject and the main text.
> Half those screens should/could be combined to speed up the entery of
> a new log especially after this process is soooo slow.
> 7) Allow system information update
> I have not found this function yet in the Marketplace.
> 8) Allow new OSS users to be created
> I have not found this functionality either.
> 9) After I don't have a direct connection to OSS from some of my
> customers I have to use a dial-up line to the Marketplace. If it's
> already too slow with a T1 just imagine the reponse times on a 24K
> line.
>
> That's for starters. I really would like to use the Marketplace as
> the only connection to SAP (replacing my direct frame relay
> connection) but unless we have a much faster reponse time and ALL
> functionality we currently have with "traditional OSS" this will not
> be sufficient.
>
> Gerd
>
>
> ------------------------ consolut Sponsor
> ---------------------~-->
> Universal Inkjet Refill Kit $29.95
> Refill any ink cartridge for less!
> Includes black and color ink.
> http://us.click.consolut.net/r9F0cB/MkNDAA/ySSFAA/dkFolB/TM
> --------------------------------------------------------------
> -------~->
>
> DoNotReply@consolut.eu
>
> Your use of consolut is subject to
> http://www.consolut.net
>
>
Durban Tours - Südafrika Safari
Addresses (Business Address Services) TXBHW - Original Tax Base Amount in Local Currency
This documentation is copyright by SAP AG.
Length: 5518 Date: 20240418 Time: 233530 sap01-206 ( 2 ms )
