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03997 - APAR strategy

03997 - APAR strategy

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APAR strategy

Jay,

you can bet.... whenever you call SAPs or IBMs hotline, the very first
question they will ask you is whether you are up to date with all PTFs or
not.
If not, you are asked to do so and call again, if the problem persists. So
in you own interest of fast support in an emergency you should keep updated
with the APAR.

Regards
Franz Lehnardt
AS/400 & R/3 Basis Administration
EGG IT Services GmbH
Eschborn, Germany

Durban Tours - Südafrika Safari

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