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09680 - Electronic Service Agent for V5R1

09680 - Electronic Service Agent for V5R1

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Electronic Service Agent for V5R1

Hi Group,

I was wondering if anyone on from the group uses the Electronic Service
Agent that comes with V5R1? I have the PTF's applied that correspond with
the agent and I'm in the middle of configuring it, but I'm wondering if the
service agent is a product I must use in order for my machine to dial out to
IBM in case of problems? Thanks in advance for the input.

Regards,
Christine

Christine A. Kramlich
Yorktowne Inc., Red Lion
SAP Basis and AS/400 Administrator
Phone: 717-246-5387


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