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09782 - Alert Monitor and Email

09782 - Alert Monitor and Email

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Alert Monitor and Email

Hi Gang,

I know this topic has been brought up in the past but here it comes again.
I've been trying to configure my Alert Monitor so that it sends out an email
to an external email address for certain alerts. I have created a variant
and copied the SAP Default classes and methods to my variant. For testing,
I'm working specifically with the MTE class R3DialogResponseTime. I've set
the values to obscenely low millisecond values so that an alert in triggered
quickly, as well as checking the MTE class so that the Auto Reaction Method
points to method CCMS_OnAlert_Email. My problem is that I'm not receiving
any email notification of these alerts to Outlook nor in my SAP Business
Workplace inbox. I have a node created in SCOT for sending SAP R/3 reports
directly from SAP to Exchange and I assumed that same node would work for
Alert Notification; perhaps that is my problem. As far as the method
CCMS_OnAlert_Email, I have it configured this way:

SENDER: C11:300:CHRISK (I'm not sure what C11 means but I was told
that's what the value should be, 300 is the client, and CHRISK is my userid
in client 300; I've also tried client 000 where I also have the same userid)
RECIPIENT: ChristineKZyorktwn.com (My email address exactly as it
appears via SU01)
RECIPIENT-TYPIE: U and also tried R (Neither values have worked)

All help is greatly appreciated!!

Regards,
Christine

Christine A. Kramlich
Yorktowne Inc., Red Lion
SAP Basis and AS/400 Administrator
Phone: 717-246-5387


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