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12015 - We hare having a GWRD error

12015 - We hare having a GWRD error

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We hare having a GWRD error

Hi Frank, I guess I'm not alone any longer. We are also on V5R1.

Volker, I have opened my second note on this on 10/09/2003 (434309).
I closed the first note (46D EBCDIC Kernel 1330) back in August when
I thought that there was a job causing it that we could move off
prime time.

I was also hopeful that 1604 would cure the problem. While 1604 cured
the many dumps for the most part, this problem did not go away. Do
you have the GWRD looping? We have the loop because GWRD is showing
about 5% CPU useage even when the rest of the subsystem is down. The
big problem is that we take direct call orders all day and there is
not a lot of time to leave the system looping for diagnosis or
contacting SAP. Additionally, it usually fails in the middle of the
night for Germany. 🙂

Were you running a BW extract job at the time? We have master data
changes going on all day long and I have a gut feel that the
combination of a lot of changes and a master data extract during
prime load trigger this. I've moved the BW job off shift and I'm
going on my 3rd week without an outage, but that is not a true
indication (yet).

IBM and SAP have looked into it and I have instructions to grab the
following data with the next occurance. If you fail first, by all
means please capture it.

"If the process seems to loop you could start a job trace for a
short priod of time as well. You could do this with the following
steps:

STRSRVJOB JOB(<jobname of gateway>)

TRCJOB SET(*ON) TRCTYPE(*ALL) TRCFULL(*STOPTRC)

wait a few seconds ( 10 - 20 seconds , not too long since we don't
want generate Megabytes of data ).

TRCJOB SET(*OFF) OUTPUT(*PRINT)

If the output in your spoolfile is much to large try it with a
little shorter period of time and then send the output to my
EMail address.

If the error reoccurs you should also keep copies of the developer
trace and the Joblog on iSeries if available.

We also would like to see the call stack of the application when
message C2M1212 occurs, but unfotunately we see at the moment no
possibility to get this information."



--- In DoNotReply@consolut.eu, "Volker Gueldenpfennig"
<volker.gueldenpfennigZs...> wrote:
> Hi Frank & Craig,
>
> you should open an OSS ticket on this. I only know that it should
> have been fixed as well - but perhaps there is a slightly other
error
> still in there.
>
> Regards
>
> Volker
>
> --- In DoNotReply@consolut.eu, "yfott" <frank.ottZr...> wrote:
> > Hi there,
> >
> > we've experienced the same error today (OS/400 V5R1, ASCII Kernel
> > 4.6D, Patch 1569).
> > Did SAP solved the problem by now?
> >
> > regards,
> > Frank Ott
> >
> > --- In DoNotReply@consolut.eu, "sapbasisguy"
> <craig_welchZb...>
> > wrote:
> > > We are having an error with the gateway on our Central
Instance.
> > The
> > > message is "The pointer parameter passed to free or realloc is
> not
> > > valid.. "
> > >
> > > We have suffered several produciton outages due to this error.
I
> > was
> > > certain that I saw a note that it was fixed in 1443 but we
> upgraded
> > > from Dkernel Verson 1330 ti 1694 last weekend and we just had
our
> > > first outage due to this gateway error.
> > >
> > > Is anyone else experiencing this problem? We're 46C on V5R1
> Kernel
> > > Version 1604.
> > >
> > > I've opened customer note 434309 just now.
> > >
> > > Craig.
> > >
> > > Job . . : GWRD User . . : PRD30
> > Number . . . :
> > > 950273
> >
>
>
> >
> > >
> > > Job 950273/PRD30/GWRD started on 10/05/03 at 06:45:44 in
> > > subsystem R3_30
> > > in R3PRD400. Job entered system on 10/05/03 at
> > > 06:45:43.
> > > The pointer parameter passed to free or realloc is not
> > > valid.
> > >
> > > Message . . . . : The pointer parameter passed to free or
> realloc
> > > is not
> > >
> > >
> >
>
valid.
> > >
> > > Cause . . . . . : The pointer parameter passed to free or
> realloc
> > > was not
> > > valid. This caused your function call to
> > > fail.
> > > Recovery . . . : Correct the invalid pointer parameter being
> > > passed to free
> > > or
> > >
> >
>
realloc.
> > >
> > > Technical description . . . . . . . . : The value of the
> pointer
> > > passed to
> > > free or realloc is
> > > X'40000000000000009BBE6880045E3A00'.


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