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12018 - We hare having a GWRD error
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We hare having a GWRD error
Sorry, my send button must have misfired and sent twice.Olaf of SAP has also stated that he would try and develop a
diagnostic patch. I have not seen it yet, and I was wondering if it
would not be the same level of risk to just run the enhanced kernel.
I have now received a copy of the kernel. Would it be better to
request the diagnostic patch be developed for that version?
I am tempted to install it anyway just for the performance increase I
expect to receive. We are not on regatta class hardware but with the
15% CPU useage improvement I would expect an overall performance
increase of about 3% and up to 7-8% on our worst CPU offenders.
Craig.
--- In DoNotReply@consolut.eu, "sapbasisguy" <craig_welchZb...>
wrote:
> Hi Frank, I guess I'm not alone any longer. We are also on V5R1.
>
> Volker, I have opened my second note on this on 10/09/2003
(434309).
> I closed the first note (46D EBCDIC Kernel 1330) back in August
when
> I thought that there was a job causing it that we could move off
> prime time.
>
> I was also hopeful that 1604 would cure the problem. While 1604
cured
> the many dumps for the most part, this problem did not go away. Do
> you have the GWRD looping? We have the loop because GWRD is showing
> about 5% CPU useage even when the rest of the subsystem is down.
The
> big problem is that we take direct call orders all day and there is
> not a lot of time to leave the system looping for diagnosis or
> contacting SAP. Additionally, it usually fails in the middle of the
> night for Germany. 🙂
>
> Were you running a BW extract job at the time? We have master data
> changes going on all day long and I have a gut feel that the
> combination of a lot of changes and a master data extract during
> prime load trigger this. I've moved the BW job off shift and I'm
> going on my 3rd week without an outage, but that is not a true
> indication (yet).
>
> IBM and SAP have looked into it and I have instructions to grab the
> following data with the next occurance. If you fail first, by all
> means please capture it.
>
> "If the process seems to loop you could start a job trace for
a
> short priod of time as well. You could do this with the
following
>
steps:
>
> STRSRVJOB JOB(<jobname of
gateway>)
>
> TRCJOB SET(*ON) TRCTYPE(*ALL) TRCFULL
(*STOPTRC)
>
> wait a few seconds ( 10 - 20 seconds , not too long since we
don't
> want generate Megabytes of
data ).
>
> TRCJOB SET(*OFF) OUTPUT
(*PRINT)
>
> If the output in your spoolfile is much to large try it with
a
> little shorter period of time and then send the output to
my
> EMail
address.
>
> If the error reoccurs you should also keep copies of the
developer
> trace and the Joblog on iSeries if
available.
>
> We also would like to see the call stack of the application
when
> message C2M1212 occurs, but unfotunately we see at the moment
no
> possibility to get this information."
>
>
>
> --- In DoNotReply@consolut.eu, "Volker Gueldenpfennig"
> <volker.gueldenpfennigZs...> wrote:
> > Hi Frank & Craig,
> >
> > you should open an OSS ticket on this. I only know that it should
> > have been fixed as well - but perhaps there is a slightly other
> error
> > still in there.
> >
> > Regards
> >
> > Volker
> >
> > --- In DoNotReply@consolut.eu, "yfott" <frank.ottZr...>
wrote:
> > > Hi there,
> > >
> > > we've experienced the same error today (OS/400 V5R1, ASCII
Kernel
> > > 4.6D, Patch 1569).
> > > Did SAP solved the problem by now?
> > >
> > > regards,
> > > Frank Ott
> > >
> > > --- In DoNotReply@consolut.eu, "sapbasisguy"
> > <craig_welchZb...>
> > > wrote:
> > > > We are having an error with the gateway on our Central
> Instance.
> > > The
> > > > message is "The pointer parameter passed to free or realloc
is
> > not
> > > > valid.. "
> > > >
> > > > We have suffered several produciton outages due to this
error.
> I
> > > was
> > > > certain that I saw a note that it was fixed in 1443 but we
> > upgraded
> > > > from Dkernel Verson 1330 ti 1694 last weekend and we just had
> our
> > > > first outage due to this gateway error.
> > > >
> > > > Is anyone else experiencing this problem? We're 46C on V5R1
> > Kernel
> > > > Version 1604.
> > > >
> > > > I've opened customer note 434309 just now.
> > > >
> > > > Craig.
> > > >
> > > > Job . . : GWRD User . . : PRD30
> > > Number . . . :
> > > > 950273
> > >
> >
>
>
> > >
> > > >
> > > > Job 950273/PRD30/GWRD started on 10/05/03 at 06:45:44 in
> > > > subsystem R3_30
> > > > in R3PRD400. Job entered system on 10/05/03 at
> > > > 06:45:43.
> > > > The pointer parameter passed to free or realloc is not
> > > > valid.
> > > >
> > > > Message . . . . : The pointer parameter passed to free or
> > realloc
> > > > is not
> > > >
> > > >
> > >
> >
>
valid.
> > > >
> > > > Cause . . . . . : The pointer parameter passed to free or
> > realloc
> > > > was not
> > > > valid. This caused your function call to
> > > > fail.
> > > > Recovery . . . : Correct the invalid pointer parameter
being
> > > > passed to free
> > > > or
> > > >
> > >
> >
>
realloc.
> > > >
> > > > Technical description . . . . . . . . : The value of the
> > pointer
> > > > passed to
> > > > free or realloc is
> > > > X'40000000000000009BBE6880045E3A00'.
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