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ICSV0002 - Automatic task determination for service notifications

ICSV0002 - Automatic task determination for service notifications

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Within the framework of notification processing, it is possible to to determine tasks automatically. In standard SAP these tasks are decided on the basis of response time and service profile. These are determined by notification type or by service contract.

In addition to this standard functionality, you also have the option of carrying out your own determination of tasks. For this, you will be provided with complete current notification data as a basis for information. You are able to deduce your tasks from this. These derived tasks will be transferred into the notification accordingly. You may also specify whether or not the standard SAP functionality should run.






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