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CPF8C12 - System not entitled to service from &1. ( OS/400 )

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Message : CPF8C12
System not entitled to service from &1.

Message Long Text :

Cause . . . . . : The serial number or machine type of this system does not match the corresponding service requester information on service provider &1.
Recovery . . . : Contact the service provider and have the service representative at &1 use the Work with Service Requesters (WRKSRVRQS) command, correct the information and try the request again.

Message File : QCPFMSG
Library Message File : QSYS2924


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Length: 3221 Date: 20240419 Time: 104924     sap01-206 ( 2 ms )