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Item Proposal for Social Applications (New) ( RELN/CRMSOS/ISP )

Item Proposal for Social Applications (New) ( RELN/CRMSOS/ISP )

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Short text

Item Proposal for Social Applications (New)

Use

As of Release KMD Social Services CRMSOS 501, you can use an item proposal strategy for social applications in the Social Services component. In this kind of strategy you stipulate according to which criteria a social application-specific automatic selection of benefits applied for in the request form are transferred as social application items.

You define item proposal strategies as Business Rule Framework events or as Business Add-In implementations. You assign a strategy to the relevant transaction type of your social application using an item proposal profile.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

You define item proposal strategies and profiles in Customizing for CRM by choosing Customer Relationship Management -> Industry-Specific Solutions -> Public Sector -> Social Services -> Social Application -> Item Proposal ->

Further Information

For more information about using this function, see Item Proposal for Social Applications in the SAP Library.






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This documentation is copyright by SAP AG.

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