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04504 - Remote Outq Wait Value

04504 - Remote Outq Wait Value

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Remote Outq Wait Value

Happy New Year Everyone!

We are having problems with duplicate printing of large print jobs. We have
our SAP printers configured as remote outqs. When a very large spool file
is sent to a printer, the printer often cancels partially through the print
job and resends the entire job. My guess is that there are networking
problems with our frame relay connection causing delays which exceed a
timeout value set for the remote outq.

If I'm correct in my assessment, does anyone know what this timeout value is
and can recommend a higher value for us? Otherwise, any other ideas on (1)
what's causing this phenomenon and (2) what we can do to fix/circumvent this
issue?

Thanks in advance,
Mike D. Martin
SAP Basis Administrator
AO * SOLA
707-763-9911 x6106
email: <mailto:mmartinZs...>





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