05499 - Many short dumps

05499 - Many short dumps

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Many short dumps

Hi Andre,

then I would say, you should wait if it reoccurs after V5R1 upgrade. Then
you should open a ticket and let me know immediately. Perhaps I could logon
to your system during the crash already.
Otherwise, we should at least collect the joblogs and dev-traces. Copy the
dev-traces to another directory and start the SAP system with DLTSPLF(*NO)
in order to keep the spoolfiles.
Then we should have a look.

I can understand that it may be necessary to delete the SQL packs, but why
do you have to regenerate the loads ????



-----Original Message-----
From: andre_honma [mailto:andre.honmaZf...]
Sent: Mittwoch, 27. März 2002 18:49
Subject: Re: Many short dumps

Hi Volker,

Yes, I think like you, this is not normal and is terrible for IT
department stopping the system at full operation time! But this case
is old, since we entered in production.

Every 3 through 6 months this problem backs. I opened a ticket at OSS
and we received as solution doing this procedures because an overflow
of SQL packages. Since this, we need stopping system and do tasks.

The last oportunity I opened a new ticket and the consultant said me
which this is not a problem and to solve this question we must to
open a service support due to be a consulting service.

Well, I can't see abnormal operations and messages in SM21, just
dumps arises. On dev_wXX files there are many error messages.

Actually we are in TC01198 (CUM) and DB-fixpack #9. Note: In two
weeks we will upgrade to V5R1.


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