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05886 - SAPNet response times - Examples

05886 - SAPNet response times - Examples

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SAPNet response times - Examples

Current example about the timelineess of information:

I have been struggling to get a BW installation CD set
for more than a week. After having passed all the contract
hurdles I yesterday got the new installation number and
SAP Austria ordered the CDs for me.

As I need the CDs tomorrow I frequently observe the SAPNet
page with our delivery orders. As there is no order visible
I just called the software factory a few minutes ago.
And the very friendly lady on the phone even could tell me
the DHL airway bill number.

This is very strange. They process an order and even ship it,
but hide the information from the customer who gets crazy
because he does not know if he can meet his schedules...
... and the internal systems have all the data!

🙁
Rudi

-----Original Message-----
From: Wiesmayr Rudolf [mailto:Rudolf.WiesmayrZm...]
Sent: Tuesday, April 23, 2002 10:11 AM
To: 'DoNotReply@consolut.eu'; 'sap400Zm...'
Subject: SAPNet response times - Examples


Current message:

ITS System Information
Create Session Failed
The Internet Transaction Server is currently experiencing a very high load
and can therefore not accept your login request. Please try again later.

Further comments superfluous.
Rudi


-----Original Message-----
From: Wiesmayr Rudolf [mailto:Rudolf.WiesmayrZm...]
Sent: Tuesday, April 23, 2002 9:28 AM
To: 'DoNotReply@consolut.eu'; 'sap400Zm...'
Subject: RE: Slow response times ???



-----Original Message-----
From: Klaus Lindegaard (RWDK) [mailto:klaus.lindegaardZr...]
Sent: Tuesday, April 23, 2002 9:15 AM
To: 'DoNotReply@consolut.eu'
Subject: SV: Slow response times ???

OSS is probaly using an ITS -

SAPNet DOES use an ITS. Yesterday I got a very weird ITS error message.
Rudi

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