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CPA5718 - Call to controller &24 on line &23 failed. Probable local hardware problem. (C R) ( OS/400 )

CPA5718 - Call to controller &24 on line &23 failed. Probable local hardware problem. (C R) ( OS/400 )

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Message : CPA5718
Call to controller &24 on line &23 failed. Probable local hardware problem. (C R)

Message Long Text :

Cause . . . . . : A connection was not established because an automatic dialing operation ended. The probable causes are:
-- A local hardware problem.
-- The wrong controller was called.
Recovery . . . : Do the following, and then try the request again:
-- Verify that the power to the automatic call unit is turned on.
-- Verify that the power to the local modem is turned on.
-- Reset the automatic call unit (ACU) by turning the power off and then on again.
-- Verify that the connection number (CNNNBR parameter) in the controller description is correct.

Then do one of the following:
-- Type C to cancel recovery and to inform any applications that are waiting for an operation that the recovery has been canceled.
-- Type R to try the operation one more time.
If the problem continues, press F14 to run problem analysis.
Possible choices for replying to message . . . . . . . . . . . . . . . :
C -- Cancel.
R -- Try again one more time.
Technical description . . . . . . . . : The error log identifier is &22. The error code is &40. The error codes and their meanings follow:
52001120 -- An abandon call retry on the ACU call request has occurred. The remote station did not answer the call. This is probably a remote hardware problem.
52001122 -- An abandon call retry on the ACU has occurred with remaining call numbers. This indicates that the network found an error before the address was fully sent to the station. This is probably a network or local hardware problem.

Message File : QCPFMSG
Library Message File : QSYS2924


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