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/IAM/V_SUB_TXT - Define Notification Texts for Subscriptions (Watch List Entries)

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In this Customizing activity, you define the texts that are sent by e-mail or SMS to the recipient of a subscription. You can differentiate which notification text is to be sent depending on whether a QIM or MoC object is created or changed, and you can differentiate between texts for internal and external recipients. Within the text, you can use text variables that are replaced at runtime.

In detail, you can specify the following texts:

• E-mail subject (OTR short text)

• E-mail body text (SAPscript text)

• SMS text (OTR short text)

The texts are sent in the language that is stored in the business partner settings of the recipient. If the user does not have a business partner assigned, the system uses the default logon language that is stored in the user profile.

If you do not assign texts in this Customizing activity, the system uses standard texts, depending on the application.

To assign the texts in this Customizing activity, proceed as follows:

1. Specify the application (QIM or MOC) for which you want to define the texts.
2. On the details screen, specify whether the texts are valid for an issue or change request (business object /IAM/ISSUE), or for an activity (business object /IAM/ACTIVITY).
3. Enter the technical names of your texts as appropriate.
4. To display the texts assigned, double-click the technical name on the details screen.

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