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RFDM1000 - Comparison of Dispute Cases between Dispute Management and FI

RFDM1000 - Comparison of Dispute Cases between Dispute Management and FI

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Purpose

You use this program to reconcile Dispute Management and Financial Accounting.

It carries out the following reconciliations:

  • Compares the amounts in Dispute Management and Financial Accounting (documents) for unconfirmed or voided dispute cases
  • Checks the consistency of clearing information in the documents
  • Checks the consistency of the dispute case currency

Features

Selection

In the first area you can restrict the selection to company codes. This means that dispute cases are evaluated for the selected company codes. As a second option you can enter the business partner. If both fields are blank, all existing dispute cases are analyzed.

In the second area you can enter a line item. In this case, the dispute case that contains this line item is analyzed individually. If you enter a document, the selection from the first area is not considered.

In the third area you control the output: The parameter 'Only Output Differences' restricts the output to the defective dispute case, otherwise all dispute cases are listed. The effect of the parameter 'Ignore Rounding Differences' is that for dispute cases with different currencies, differences up to a percentage rate that you enter are ignored (since these originate from the currency translations).

Output

In the output, the amounts from the dispute case, the related documents from Financial Accounting, and the dispute case history are compared. In the dispute case history, all changes to the dispute cases are logged in Financial Accounting.

The output consists of several blocks:

  • The first block contains a list of all dispute cases with amounts. Dispute cases with errors are either yellow or red.
If the dispute case is yellow, this can mean one of the following errors:
  • The column Inconsistency contains the error text 'Alternative Process Numbers'. If you are using Dispute Management in a two system scenario, this error indicates that not all IDocs were processed for this dispute case.

  • If the error text 'No Attributes Found' appears, no dispute case attributes could be read for the dispute case when you ran the report. If this is the case for several dispute cases, in a two system scenario this indicates that when you ran the program, the connection to the Dispute Management system could not be established. In this case start the program again. If the problem is not the connection to the Dispute Management system, there is an inconsistency (it may be that the IDoc for creating the dispute case has not been processed yet).

  • The amounts are different and you have selected the option 'Ignore Rounding Differences'. For dispute cases that contain documents in different currencies, differences within the percentage rate that you have selected are output yellow. In this case the error text is 'Different Amounts'.

If the dispute case is red, the amounts are different, even though the data in FI and Case Management has the same status. If you have selected the option 'Ignore Rounding Differences', the difference is not within the percentage rate that you entered. In this case the error text is 'Different Amounts'.
  • The second block contains a list of the documents for the dispute cases with errors (sorted by dispute case).
  • The third block contains documents with inconsistent clearing information. This means that the clearing information in the FI document and in the dispute case is different for this document.
  • Finally, a list of fatal errors appears.

Blocks 2 to 4 only appear if there are inconsistencies.






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