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RICL_CLAIM_SEARCH_1 - Claim Search

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Purpose

You can use this report to search for claims using certain search criteria.

Integration

Prerequisites

The search modules of theBusiness Data Toolset (BDT) must have been generated for the current client. To do so, perform IMG activity Claim Search (BDT Search).

Features

Selection

You can search for claims using the following selection criteria:

• Claim data (such as claim/loss date, status)

• Claim handler data

• Business partner / participant data (such as participant role)

• Tasks that exist for a claim

Note that when you search for claims by way of tasks, the search might take a very long time.

Standard Variants

Output

The system displays a list with the claims that match the search criteria. Information such as the claim date, contract number, and policy product is shown for each claim.

If you also use existing tasks for the search, a traffic light icon is also displayed in the list. For more information on this traffic light function, see Consider Tasks in Claim Search.

Activities

From this list of found claims, you can navigate to display or change mode of claims processing.

Example

Technical information

For more information, seeCustomer-Specific Enhancement of Search Reports.

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