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RJHREKLA - List Complaints

RJHREKLA - List Complaints

Vendor Master (General Section)   CPI1466 during Backup  
This documentation is copyright by SAP AG.
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Title

Evaluation of Complaints

Purpose

This function allows you to determine complaints and display these in a list.

Selection

The following selection criteria are available to you on the selection screen:

  • Order data
  • Complaint data

You can use the layout and print options to control how the list is displayed. If you have saved a display variant when making a selection, you can use it again in subsequent selections.

Output

The system displays complaints that match the selection criteria in a list on the display screen. The list is sorted in ascending order by sales document and item number. You can however use the Sort and All list fields functions to sort this differently.

The system displays three lines for each complaint. Complaint data is found in the first line followed by comments about the complaint in the second and third lines.

The following editing functions are available to you in the complaints list in addition to the standard ABAP List Viewer functions:

  • Display complaint data:
Access the complaints overview at header or item level from the list and display the complaint data.
  • Change complaint data
Access the complaints overview at header or item level from the list and change the complaint data.
  • Display complaint comment:
Access the complaint comment from the list and display the full complaint comment.
  • Change the complaint comment:
Access the complaint comment from the list and create a complaint comment or add to an existing one.

Note:
You can only change a complaint in the list if the sales document for which the complaint has been entered has not been blocked by another user. If you cannot change a complaint, you should identify which user is blocking the sales document in the blocking log.

If you want to display the changed complaint in the complaints list, you must generate this list again.






BAL Application Log Documentation   General Material Data  
This documentation is copyright by SAP AG.

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