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RNCGET02 - IS-HCM: Retrieve Diagnoses From Partner Systems

RNCGET02 - IS-HCM: Retrieve Diagnoses From Partner Systems

PERFORM Short Reference   General Data in Customer Master  
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Description

This report retrieves diagnosis data from (selected) partner systems. You can choose whether batch input sessions are generated or whether the data is updated straight away. Transaction NP61 is used for this purpose.

If the 'Start update immediately' indicator is not set, the data is simply placed in a batch input session. This mode is acutally only meaningful for tests.

In normal operation, the inbound data should be imported to the IS-H database as soon as possible. This is done by setting the 'Start update immediately' indicator. In this case, the data is updated straight away by means of a CALL TRANSACTION. A batch input session is only started if the data could not be updated. These sessions are indicated by the ending '_ERR' and must be checked manually (with extended log and (subsequent) troubleshooting).

You can enter a batch input session name other than the standard name or the name defined in Customizing in the 'Alternative session name' parameter. This entry is not mandatory. If you do not enter an alternative name, the name set in Customizing is used. If you have not specified a name here, the system uses the standard name 'ISH_DIAGS'.

The connection is established via the SAP communication module.

The report should run cyclically in the background to transfer (for example every hour) the diagnoses that have been performed to the IS-H database.

SAP recommendations:

  1. You should name the corresponding background job in accordance with the ISH naming conventsion, that is:

    ISHCM_GET_DIAGS_xxx

    Where 'xxx' stands for the client in which the job was scheduled. The job only runs/works for this client.
  2. Insert the SAPCDERR program as the first job step before RNCGET02. This transfers any pending receipt acknowledgements to partner systems and thereby avoids complications.
  3. Specify a "meaningful" repetition period. In general, we recommend that diagnoses be retrieved on a daily basis (for example, at 7.30 p.m.).
    This recommendation applies as long as diagnoses are only kept in the IS-H database for statistical or documentation purposes.
    If i.s.h.med is being used, it may be more expedient to have the partner system tranfer the diagnoses immediately when they are available. For this purpose, RNCGET00 is called by the external system.
    Irrespective of the above, it may be more meaningful to simply "collect" the diagnoses on an hourly (daily?) basis.

Requirements

  1. The SAP communication module must be installed correctly.
  2. In IS-HCM Customizing, you must specify the systems from which diagnosis data may be retrieved.
  3. The format must also be correct for the system in question.

Output

A short log containing the number of messages retrieved from each partner system. Any communication problems are also included in the log.






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This documentation is copyright by SAP AG.

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