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CRM_CIC_AGENTSKILLS - List of Agent Skills

ABAP Short Reference   General Material Data  
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Functionality.

This function module gets the list of Agents with a particular skill in Interaction Center Manager Dashboard.

Example

Notes

Further information

Parameters

ACT_WEGID
AGENTLIST
QUALI_TAB
ROOT_OBJECTS

Exceptions

Function Group

CRM_CIC_ICMANAGER

General Data in Customer Master   rdisp/max_wprun_time - Maximum work process run time  
This documentation is copyright by SAP AG.

Length: 457 Date: 20240523 Time: 093819     sap01-206 ( 18 ms )