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CRM_ICSS_SRVREQ_CREATE - Creates all types of service request.

ABAP Short Reference   rdisp/max_wprun_time - Maximum work process run time  
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Functionality

This function module gets the service request data from the web, creates a service order with item and reference to a service contract item (if provided).It returns as confirmation the service request number (EV_ORDER_OBJECT_ID).

Example

Notes

Further information

Parameters

ET_RETURN
EV_ORDER_ITEM_GUID
EV_ORDER_ITEM_NO
EV_ORDER_OBJECT_GUID
EV_ORDER_OBJECT_ID
IS_SERVICE_REQUEST
IS_SERVICE_REQUEST_ITEM
IT_PROBLEM_DESC
IT_SEL_DAMAGES
IV_BUSINESS_PARTNER
IV_CATALOG_ID_WWW
IV_COMPANY
IV_COMP_INSTANCE
IV_CONT_ITEM_GUID
IV_EXT_REF_NUMBER
IV_INDIVIDUAL_OBJECT
IV_ISO_LANG_TEXT
IV_PRODUCT_GUID_C
IV_PRODUCT_ID
IV_SCHED_PARAM1
IV_SCHED_PARAM2
IV_SCHED_PARAM3
IV_SHIPTO_ADDRNUM
IV_SHIPTO_PARTNER
IV_SRV_APPT_BEG
IV_SRV_APPT_END
IV_USE_CATALOG

Exceptions

Function Group

CRM_ICSS_REQUEST

BAL_S_LOG - Application Log: Log header data   BAL Application Log Documentation  
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