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08549 - 31I_COM patch 693 causes short dump at sign on ; host name error
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31I_COM patch 693 causes short dump at sign on ; host name error
Hi Claudia,fortunately my collegue Joseph in the US found your problem. You had obviously
no useful IP-Adresses in the hosts attached to the servers name except 127.0.0.1
. This is no longer possible as described in note 520658.
So, everybody should have a look into note 60252 and check the TCP/IP hostname
setting.
Regards
Volker
-----Original Message-----
From: Pillich, Claudia T. [mailto:pillich_ctZnaptheon.com]
Sent: Mittwoch, 4. Dezember 2002 03:09
To: 'DoNotReply@consolut.eu'
Subject: 31I_COM patch 693 causes short dump at sign on;
host name error
Hi Folks,
We're pretty stumped here. Any help would be appreciated. After applying
kernel patches through 689, and again through 693, R3 starts up fine, but
when I log on to R3, I immediately get a short dump right at the sign on
screen:
AB0 Run-time error qlsOpen
AB1 > Short dump 021121204550SA generated for error PTRIN PILLICL <===
PTRIN is part of host name SAPTRIN.
Steps taken to upgrade the kernel (followed OSS notes 49365, 154966,
495999):
Used Download Manager to download patches from marketplace to pc.
FTP'd patch files to /home/KernelPatches on AS/400 in binary mode.
As DVDOFR:
SAVLIB R3DVDOPT DEV(*SAVF) SAVF(R3KRNL) SAVLIB R3DVDOPT(R3KRNL)
LODR3KRN SAVLIB(R3DVDOPT) DEV(*SAVF) SAVF(QGPL/R3KRNL) KRNLIB(R3OPTNEW)
RMVLIBLE R3DVDOPT
ADDLIBLE R3OPTNEW
CLRLIB PCHDVD
CPYFRMSTMF FROMSTMF('/home/KernelPatches/apyr3fix.svf')
TOMBR('/qsys.lib/qgpl.lib/apyr3fix.file') MBROPT(*REPLACE)
RSTOBJ OBJ(*ALL) SAVLIB(GEN31IOPT) DEV(*SAVF) SAVF(APYR3FIX)
RSTLIB(R3OPTNEW)
As QSECOFR:
addlible r3dvdopt
call fixr3owns (r3optnew *all)
rmvlible r3dvdopt
As DVDOFR:
APYR3FIX SID(DVD) SAVF(QGPL/KERNEL) SAVLIB(GEN31IOPT) KRNLIB(R3OPTNEW)
FROMDIR('/home/KernelPatches')
APYR3FIX SID(DVD) SAVF(QGPL/APYR3KRN) SAVLIB(GEN31IOPT)
KRNLIB(R3OPTNEW) GETSAVF(*YES)
FROMDIR('/home/KernelPatches')
etc, for each of the patch files downloaded. Afterwards, "dspdtaara
kernel" shows patch level is 693.
stopsap DVD 01
RMVR3KRN DVD
RMVLIBLE R3DVDOPT
RNMOBJ R3DVDOPT *LIB R3DVDOLD
RNMOBJ R3OPTNEW *LIB R3DVDOPT
ADDLIBLE R3DVDOPT
APYR3KRN DVD KRNLIB(R3DVDOPT)
startsap dvd 01
When I signed on to the gui, immediately got "program termination", and a
short dump:
***************************************************************
ABAP/4 runtime error DBIF_RSQL_INVALID_REQUEST
Occurred on 11/21/2002 at 21:18:01
Invalid request.
...
Error analysis
An invalid request was made to the database interface when accessing table
"DOKTL ".
Last error logged in SAP kernel
Component............ "NI (network interface)"
Place................ "SAP-Server SAPTRIN_DVD_01 on host
SAPTRIN.TRINITYPACKAGING.COM (wp 0)"
Version.............. 33
Error code........... "-16"
Error text........... "verify own hostname (SAPTRIN) failed" <<====
?????????????
Description.......... "NiIMyAdrVerify"
System call.......... " "
Module............... "BAS31ISRC/C/NIXXI"
Line................. 2464
The error reported by the operating system is:
Error number..... " "
Error text....... " "
***************************************************************
System log after startup.
21:15:11 W0 000 SAPSYS A10 S Initialization complete
21:15:12 W4 000 SAPSYS R68 W Perform rollback
21:15:12 W4 000 SAPSYS AB0 T Run-time error SqlsOpen
21:15:12 W4 000 SAPSYS AB1 K > Short dump 021121211512SA
generated for error PTRIN SAPSYS
21:15:12 W4 000 SAPSYS D01 K Transaction termination 00671
(DBIF_RSQL_INVALID_REQUEST 2002112
21:15:12 W4 000 SAPSYS R68 W Perform rollback
21:15:12 W4 000 SAPSYS R65 K Update terminated
21:15:12 W4 000 SAPSYS R66 K > Update key:
21:15:18 W0 000 SAPSYS D01 K Transaction termination S1101 (
21:15:18 W0 000 SAPSYS R68 W Perform rollback
21:18:00 W0 100 PILLICL R68 W Perform rollback
21:18:01 W0 100 PILLICL AB0 T Run-time error SqlsOpen
21:18:01 W0 100 PILLICL AB1 K > Short dump 021121211801SA
generated for error PTRIN PILLICL <<===
When I try to view one of the dump messages, I get the same short dump
again. I originally applied patch 689 (started at 552) and got the error,
was advised to get the latest patches, so I applied patch 693, but this did
not help.
I tried this WITH and WITHOUT deleting SQL packages and packages. The
results were WORSE when I did delete them, I got an error "Table SVERS not
found in database." I found a note that addressed the error message and it
said NOT to delete the SQL packages. So I stopped the system, put the old
kernel back in place, deleted the SQL packages, and restarted with the old
kernel to recreate the "good" sql pkgs. Then I switched kernels again to
the new one, restarted DVD without deleting the sql packages, and got the
short dump.
This happened both when I applied kernel patch 689 and when I applied patch
693 (as suggested by SAP after reporting this error in an oss message).
Note 63037 about SQL pkgs says to delete them ONLY when installing a
completely new kernel, which we did a few weeks ago using the cd at patch
level 552. We did delete them then and had no problems. The note does not
mention kernel patches.
We verified that our host names are consistent as per note 60252 in cfgtcp
options 10 and 12, and in DEFAULT profile.
After restoring the older version of the kernel, everything worked fine, so
I do not believe this is a tcp/ip or network issue even though some clues
appear to point to that. Certain nameless SAP support personnel want to
change tcp/ip settings but I am concerned this may cause other problems.
Any feedback would be greatly appreciated.
Claudia Pillich
SAP Basis Administrator
Naptheon, Inc.
757-688-9477
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