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11806 - Printing RMTOUTQ hanging - HP Jetdirect Zebra printer
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Printing RMTOUTQ hanging - HP Jetdirect Zebra printer
Network admins finally gave in and purchased a different print server (acheapo $70 "netgear") vs. the HP jetdirect. I know there's a joke in
here somewhere about how many IT staff and how many days does it
take.....
All has been well for 5 days now - problem solved
Thank you so much for your help!
Doreen
-----Original Message-----
From: andy.quaasZaptargroup.com [mailto:andy.quaasZaptargroup.com]
Sent: Friday, October 17, 2003 4:57 PM
To: DoNotReply@consolut.eu
Subject: RE: Printing RMTOUTQ hanging - HP Jetdirect
Zebra printer
I noticed the queue name is "raw1". That usually indicated something
like
a 3-port jetdirect, which I have come to HATE!
Some Observations:
- Remote printer queue name, iirc should be "RAW1", all caps.
- I've never used the Destination Options paramter. I just looked it up
and I would change it to *NONE and see what happens
- Manufacturer type and model-I stick to *HP5 for our lasers and
*IBM42011
for the zebras and dot-matrix jobbies.
The queue name is the only one that raises a flag for me. I have played
with a lot of Ethernet print servers and they all seem to act
differently.
Sometimes it doesn't matter what the LPD queue name is, it will take
anything. Some are really touchy. Is this a genuine HP Jetdirect or a
compatible?
Laters,
Andy
"Anderson, Doreen" <dandersoZballhort.com>
10/17/2003 04:28 PM
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RE: Printing RMTOUTQ hanging - HP Jetdirect Zebra printer
This printer is a thorn in my side!
All 20+ of our other Zebras are fine
Queue: PPB Library: QGPL
Status:
Writer active . . . . . . . . . . . : Y
Writer name(s) if active . . . . . . : PPB
Output queue held . . . . . . . . . : N
Maximum spooled file size:
Number of pages . . . . . . . . . . : *NONE
Starting time . . . . . . . . . . . :
Ending time . . . . . . . . . . . . :
Writers to autostart . . . . . . . . . : 1
Display any file . . . . . . . . . . . : *NO
Job separators . . . . . . . . . . . . : 0
Operator controlled . . . . . . . . . : *YES
Order of files on queue . . . . . . . : *FIFO
Data queue . . . . . . . . . . . . . . : *NONE
Library . . . . . . . . . . . . . . :
Authority to check . . . . . . . . . . : *OWNER
Remote system . . . . . . . . . . . . : *INTNETADR
Remote printer queue . . . . . . . . . : raw1
Queue for writer messages . . . . . . : QSYSOPR
Library . . . . . . . . . . . . . . : *LIBL
Connection type . . . . . . . . . . . : *IP
Internet address . . . . . . . . . . . : 172.16.1.45
Destination type . . . . . . . . . . . : *OTHER
Host print transform . . . . . . . . . : *YES
Manufacturer type and model . . . . . : *WSCSTCONT132
Workstation customizing object . . . . : QWPDEFAULT
Library . . . . . . . . . . . . . . : QSYS
Image configuration . . . . . . . . . : *NONE
Destination options . . . . . . . . . : XAUTOQ
Print separator page . . . . . . . . . : *NO
User defined option . . . . . . . . . : *NONE
User defined object:
Object . . . . . . . . . . . . . . . : *NONE
Library . . . . . . . . . . . . . :
Object type . . . . . . . . . . . . :
User driver program . . . . . . . . . : *NONE
Library . . . . . . . . . . . . . . :
Spooled file ASP . . . . . . . . . . . : *SYSTEM
Text description . . . . . . . . . . . : PPB Zebra Thermal Label
Printer
Doreen
-----Original Message-----
From: andy.quaasZaptargroup.com [mailto:andy.quaasZaptargroup.com]
Sent: Friday, October 17, 2003 3:44 PM
To: DoNotReply@consolut.eu
Subject: RE: Printing RMTOUTQ hanging - HP Jetdirect
Zebra printer
Doreen,
Just for grins could you post the config of one of your outq's? It
still
sounds like it's not the AS/400 to me but it's smart to cover all the
bases 😉
Andy
"Anderson, Doreen" <dandersoZballhort.com>
10/17/2003 01:33 PM
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RE: Printing RMTOUTQ hanging - HP Jetdirect Zebra printer
We also have 100 printers - (all but a couple are just marvelous)
There is not any common denominator with the hardware in error cuz some
with identical setup work fine
Of the 3 Zebra printers which "intermittently" error...(doesn't happen
all the time which makes this harder)..
1 is internally located - 2 are in France (frame WAN)
Been speaking with the network guys for 3 weeks on a daily basis - we're
all trying but they feel they've done all that they can (patched
firmware on the printer and HP Jetdirect; changed the network port;
changed the network cable)
Supposed no router on the internal printer -
ARGH!
Doreen
-----Original Message-----
From: andy.quaasZaptargroup.com [mailto:andy.quaasZaptargroup.com]
Sent: Friday, October 17, 2003 1:19 PM
To: DoNotReply@consolut.eu
Subject: Re: Printing RMTOUTQ hanging - HP Jetdirect
Zebra printer
Doreen,
I have 50 printers with remote outq's (hpjetdirects and zebra,
dotmatrix,
and laser printers) and I've never experienced anything like that. If
you
lose the first packet from your PC then I'd talk to your network guy.
Is
this printer connected over a WAN? Is there a router involved?
Andy
"Anderson, Doreen" <dandersoZballhort.com>
10/17/2003 01:13 PM
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Printing RMTOUTQ hanging - HP Jetdirect Zebra printer
We have Zebra printing "hanging" in the RMTOUTQ defined on the AS/400
If I ping the IP address from the AS/400 - I get "no response"
Then, if I ping the IP address from my PC/network - 1st packet fails and
the 3 subsequent are successful - and then miraculously printing then
takes off out of the outq!
Any communications gurus out there that can explain why no response
pinging from AS/400 but then a ping from the network "wakes up" the HP
jetdirect print server?
V5R2 opened a pmr earlier this week - but with the recommendation to
patch our tcp/ip stack all the way up to the latest and greatest code;
we don't want to overreact and begin patching things that do work
Doreen
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