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Analytical Application "Customer Satisfaction and Loyalty" (New) ( RELNBW_30B_BCT_CRM_SATIS )

Analytical Application "Customer Satisfaction and Loyalty" (New) ( RELNBW_30B_BCT_CRM_SATIS )

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Analytical Application "Customer Satisfaction and Loyalty" (New)

Use

The analytical application Customer Satisfaction and Loyality has been included in this release. It allows you to establish, by means of surveys, how satisfied you customers are and whether they are loyal to your company.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information

For more information, see the documentation in the SAP Library under Business Content -> Analytical Applications -> Customer Relationship Management -> Customer Satisfaction and Loyality.






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