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Quotation Planning and Analysis for the Utilities Industry ( RELNBW_320_BCT_ISU_APA )

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Quotation Planning and Analysis for the Utilities Industry

Use

This content allows you to plan utility quotations for commercial and industrial customers in CRM. The planning key figures can be compared with the actual key figures in IS-U if contracts were created for the quotations.

A prerequisite for this function is that you have the IS-U/CRM Integration component for Commercial and Industrial Customers (as of CRM 4.0). The planning key figures are updated when utility quotations are calculated for commercial and industrial customers. This calculation is part of the Key Account Manager portal for Utilities. The planning key figures are updated in the corresponding BW InfoCube using component SEM-BPS (Strategic Enterprise Management - Business Planning and Simulation). However, the KAM portal interface is used instead of the SEM-BPS interface.

It is important to differentiate between actual billed key figures and actual forecasted key figures. The first is based on IS-U sales statistics while the latter is extracted from a mass simulation in BW. It is possible to perform a simulation for the future so that the whole quotation period is covered.

InfoProviders are available for clearing costs and rates of different cost types. These InfoProviders serve as a basis for calculating and updating accrued costs with the help of the planning functions of SEM-BPS. MultiProviders that allow contribution margin accounting at contract or point of delivery level are provided for the purpose of analyzing different data sources.

The full functionality is restricted to commercial and industrial contracts that are defined in IS-U and in CRM by means of the IS-U item type.

Effects on Existing Data

You define commercial and industrial contracts in IS-U by allocating update group SNRES (C&I customer) to their rate categories in update group determination. If contracts already exist for which another update group has been found, you must change your Customizing settings and if necessary also change the customer-defined transfer and update rules for the BW sales statistics that referred to the old update group.

Effects on Data Transfer

Secondary cost rates previously stored in customer-defined tables can now be transferred to the relevant InfoProvider in the BW system by means of an SEM-BPS planning area or a PC file.

If accrued costs were previously calculated in CO-PA, you can now use the corresponding SEM-BPS functions as an alternative or as an addition.

Effects on System Administration

Before you can use the analysis functions you must first load data from CRM and IS-U to BW.

If you want to prepare data for further anaylsis, you must first close any open requests for transactional InfoCubes.

Further Information

For more information read the documentation for IS-U/CRM Integration for Release CRM 4.0.

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