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Terminology in Enterprise Intelligence (Changed) ( RELNCRM_40_EI_TERM )
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Short text
Terminology in Enterprise Intelligence (Changed)
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As of SAP CRM Release 4.0, the following terminology has changed:
Old | New |
---|---|
Symptom | Problem |
Symptom type | Problem type |
Symptom category | Problem subtype |
Symptom code | Problem code |
Solution category | Solution subtype |
Symptom has been changed to problem because problem is a term with greater acceptance amongst users.
Category has been changed to subtype in order to indicate the dependency between, for example, a problem type and the problem subtypes that can be defined for it in Customizing for the Solution Database.
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This documentation is copyright by SAP AG.
Length: 1205 Date: 20240520 Time: 212840 sap01-206 ( 17 ms )