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Up-Selling and Cross-Selling via Interlinkages (New) ( RELNCRM_51_CROSS_UP_ILNK )

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Short text

Up-Selling and Cross-Selling via Interlinkages (New)

Use

This release note is only relevant if upgrading from SAP CRM 5.0.

You can now define up-selling and cross-selling products using interlinkage maintenance. This feature can be used as an alternative to the definition of cross-selling and up-selling products in the Marketing application.

Maintaining up-selling and cross-selling products via interlinkage maintenance has the following features:

• Maintenance is product related and there is no complex integration to marketing and analytics

• Complex qualifying rules are possible, including the use of BRF events

• Rules to propagate configuration from one product to another are available

• You can set up up-selling from a single rate plan to a whole package while preserving relevant data (configuration, IBase etc.)

Please note, the up-selling and cross-selling via interlinkages functions are not available in the CRM Web Channel Web shop.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information

For more information, see Packages and Products with Dependent Components and Interlinkage Types.

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Length: 1701 Date: 20240520 Time: 230510     sap01-206 ( 25 ms )