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Multiple Campaign Assignment (New) ( RELNCRM_52_ISA_CAMPAIGNS )

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Short text

Multiple Campaign Assignment (New)

Use

This release note is only relevant if upgrading from SAP CRM 5.0.

Campaign assignment to orders has been improved in SAP CRM Web Channel:

• When you create or change an order, you can now enter multiple campaigns manually on header - as well as on item level of orders.

If you click on the icon next to the Campaign field under Additional Order Data, five additional fields appear, in which you can enter additional campaigns on header level. On item level, this icon can be found next to the Campaign field in the item details. If you click on the hyperlink under these additional fields, more fields are available to assign even more campaigns.

• If multiple campaigns are found by campaign determination, all determined campaigns are now added to the list of campaigns of an item.

Prior to this release, you could only select one campaign, even if several campaigns were found by campaign determination. The selected campaign was then assigned to the item. As of this release, if more than one campaign is found by campaign determination, all determined campaigns are added to the list of campaigns that can be changed manually.

On item level, a quick info text informs you that the system has automatically assigned campaigns to an item. This quick info appears, when you scroll over the flag icon next to the product in the Description field. If you now expand the item, you can see in the item details which campaigns the system automatically assigned to this item.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

You can enable the assignment of multiple campaigns and the manual entry of campaigns with the following two parameters in the Shop Management:

• Parameter Allow Multiple Campaigns in the Marketing tab page

If you enable this parameter, multiple campaigns can be assigned to an order on header and item level.

• Parameter Allow Manual Entry of Campaigns in the Marketing tab page

• If you enable this parameter, all assigned campaigns are displayed and can be changed manually.

• If you disable this parameter, the manual entry of campaigns is not allowed and campaign fields cannot be changed in the order. In this case, you can only see campaigns that were assigned in the CRM backend system or found in campaign determination. The icon next to the Campaign field is only displayed if more than one campaign is assigned to an item.

Further Information

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This documentation is copyright by SAP AG.

Length: 3321 Date: 20240520 Time: 201608     sap01-206 ( 65 ms )