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CRM_IC_CEBP: Extension of Channels - Enable Chat and IM for Internal Collaboration (New) ( RELNCRM_7E1_CHANL_EXT )

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Short text

CRM_IC_CEBP: Extension of Channels - Enable Chat and IM for Internal Collaboration (New)

Use

As of SAP enhancement package 1 for CRM 7.0, business function Interaction Center and Communication-Enabled Business Processes, you can use instant messaging for internal communication with colleagues. This includes the use of a presence list for the start of the instant messaging and the maintenance of a list of personal contacts.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information

Release Note CRM_IC_CEBP: Business Function IC and Communication-Enabled Business Processes (New)

General Data in Customer Master   General Data in Customer Master  
This documentation is copyright by SAP AG.

Length: 973 Date: 20240520 Time: 222333     sap01-206 ( 23 ms )