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CRM_FCA_1: Installment Plans in Financial Customer Care (New) ( RELNCRM_7E2_FCC_INSTPLN )

CRM_FCA_1: Installment Plans in Financial Customer Care (New) ( RELNCRM_7E2_FCC_INSTPLN )

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CRM_FCA_1: Installment Plans in Financial Customer Care (New)

Use

As of SAP enhancement package 2 for SAP CRM 7.0, the functions for creating and changing installment plans in Financial Customer Care (FCC) have been enhanced as follows:

Calculating Interest
Up to now, you have defined in Customizing of the UI role whether the system calculates interest when an agent creates a new installment plan. That is, the setting of the Calculate Interest indicator had been predefined.

Now, agents can overrule the setting of the Calculate Interest indicator when they create new installment plans. If the indicator is set, the system automatically calculates interest when the agent saves the installment plan by choosing the pushbutton Save and Back.

The Calculate Interest indicator is part of the view FicaIpCreate.

Creating New Installment Plans

Up to now, when agents created installment plans the system calculated the installments and their due dates based on the selected installment plan type. Agents could not make any changes to individual installments. Now after calculating the installments, agents have the following options before saving the installment plan:

  • Adding new installments
  • Deleting individual installments
  • Changing the amount and net due date of individual installments

If the indicator Calculate Interest is set, the system automatically recalculates the interest for the changed installments when the agent saves the installment plan.

Modifying Existing Installment Plans
For existing installment plans, agents can now:

  • Change the amount, due date, and deferral date of individual installments by choosing the pushbutton Edit
  • Add new installments by choosing the pushbutton Add
  • Delete individual installments by choosing the pushbutton Delete

When the agent saves the modified installment plan, the system does not recalculate interest automatically. The agent has the option of either:

  • Saving the modified installment plan without recalculating interest by choosing the pushbutton Save and Back
  • Recalculating the interest when saving the modified installment plan by choosing the pushbutton Save and Update Interest

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information






TXBHW - Original Tax Base Amount in Local Currency   ABAP Short Reference  
This documentation is copyright by SAP AG.

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