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SEPA Mandates in the Financial Customer Care Application (New) ( RELNCRM_7E3_CRM_SEPA_FCC )
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Short text
SEPA Mandates in the Financial Customer Care Application (New)
Use
As of the following releases, business function Single Euro Payments Area (SEPA) Mandates (CRM_SEPA_1), you can assign SEPA mandates to business agreements in SAP CRM and transfer this reference to SAP ERP:
- SAP enhancement package 3 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0 (SP08)
- SAP enhancement package 1 for SAP CRM 7.0 (SP11)
Several list views for SEPA mandates are also available (for example, during payment data maintenance) to show the user which mandates exist/are available in different situations for a specific business partner/bank account.
This inclusion of SEPA mandates is available in the Interaction Center and for business users in C&I.
Users can view, create and assign SEPA mandates as follows in SAP CRM:
- on the Business Agreement overview page
- during payment maintenance - Mandate forms can also be printed.
When they are saved, mandate references are transferred automatically between SAP CRM and SAP ERP.
As of the SAP enhancement package 3 for SAP CRM 7.0, business function Single Euro Payments Area (SEPA) Mandate(CRM_SEPA_1) you can also assign SEPA mandates to the following objects:
- objects of Financial Customer Care (like Installment Plan, Promise to Pay and Payment Specifications)
- prepaid accounts (when using Provider Contract Management)
- contracts in SAP for Public Sector
Using this assignment, you can define for each single object which SEPA mandate is to be used for payment processes. If you decide to use only one SEPA mandate for a business partner and IBAN, for example, such an assignment is not mandatory.
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
You define that particular payment methods require a SEPA Mandate in Customizing for Customer Relationship Management under Master Data -> Business Partner -> Business Agreement -> Define Parameters for Business Agreement -> Define Payment Methods. Based on this setting, the system checks if a suitable SEPA Mandate exist for the corresponding business partner and the IBAN of the bank details used in the business transaction.
Further Information
Release note CRM_SEPA_1: Business Function Single Euro Payments Area (SEPA) Mandates
SAP Library for Customer Relationship Management on SAP Help Portal at
SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up ROGBILLS - Synchronize billing plans
This documentation is copyright by SAP AG.
Length: 3342 Date: 20240603 Time: 115002 sap01-206 ( 51 ms )
