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Product Visualization with SAP Visual Enterprise Viewer (New) ( RELNCRM_7E3_SRV_VEVIEWER )

Product Visualization with SAP Visual Enterprise Viewer (New) ( RELNCRM_7E3_SRV_VEVIEWER )

ROGBILLS - Synchronize billing plans   CL_GUI_FRONTEND_SERVICES - Frontend Services  
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Short text

Product Visualization with SAP Visual Enterprise Viewer (New)

Use

As of SAP enhancement package 3 for SAP CRM 7.0, the SAP Visual Enterprise (VE) Viewer is integrated with service orders and products. Integration of the SAP VE Viewer enables you to make complex, interactive product graphics and graphic-based work instructions available to service employees in an intuitive format in the following places:

  • In service orders
Employees can do the following:
  • Display and explore a reference object or product

  • Select faulty components or spare parts from a graphic

  • Display problem-specific maintenance descriptions and animated repair instructions

  • In product master data
Employees can easily access graphical product information within SAP CRM without knowledge of graphics software.

Product graphics can be stored in SAP CRM or SAP ERP. Graphical work instructions can only be stored in SAP ERP.

Note:

If you want to use files stored in SAP ERP and want to use the standard logic for retrieving the SAP VE Viewer files, you need to implement SAP enhancement package 6 for SAP ERP 6.0.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information

For more information see SAP Library for SAP CRM in SAP Help Portal at http://help.sap.com/crm-core -> SAP Enhancement Package 3 for SAP CRM 7.0 -> Application Help:

  • Master Data -> Products -> Functions -> Product Visualization in SAP Visual Enterprise Viewer
  • Service -> Service Orders and Quotations -> Visualization of Products and Work Instructions in Service Orders





General Material Data   rdisp/max_wprun_time - Maximum work process run time  
This documentation is copyright by SAP AG.

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