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Activity Journals with Sample Issue (New) ( RELNCRM_IPH_40_SAMPLE )

ABAP Short Reference   Vendor Master (General Section)  
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Short text

Activity Journals with Sample Issue (New)

Use

As of SAP CRM Release 4.0, you can log the issue of pharmaceutical samples to a physician in activity management using an activity journal. This function has been developed specially to meet the needs of the pharamaceuticals industry. In addition to logging sample issues, you can use the following functions:

• Automatic checking to verify that the sample issue adhered to the legal parameters of the country in question

• Recording and digital storage of the physician's signature (only available when you use a handheld device or a tablet computer with Mobile Sales)

• Ordering of samples for the physician

• Automatic debiting of the issued samples from the stock of samples in SAP R/3

In SAP R/3, you can manage the stock of samples in a consignment stock. The integration of SAP R/3 and SAP CRM ensures that all of the samples logged in an activity journal are debited from the consignment stock.

&EFFECTS ON EXISTING_DATA&

&EFFECTS ON DATA_TRANSFER&

&EFFECTS ON SYSTEMADMINISTRATION&

To be able to create activity journals with sample issue, you must specify a template type and a template for activity journals. From the SAP Easy Accessscreen, choose Activities-> Maintain Activity Journal Template Type and Maintain Activity Journal Template.

&EFFECTS ON CUSTOMIZING&

To use the activity journals with sample issue, set the following in the Implementation Guide (IMG):

• To enable the system to carry out country-specific checks of the sample issue, implement the BAdI CRM_ACT_PHARMA_CHECK. To do this, complete the Business Add-In: Country-Dependent Sample Checks step by choosing Customer Relationship Management-> Industry-Specific Solutions -> Pharmaceuticals-> Sample Management-> Business-Add-Ins for Pharma. To meet the legal requirements in the USA you have to enter the DEA schedules. To meet the legal requirements in Europe, you have to enter the permissible number of medical samples. To do this, complete the Enter DEA Schedules and Determine Number of Medical Samples steps.

• To save a digital copy of the physician's signature, implement the BAdIs CRM_PHA_SIGN and CRM_ACT_PHARMA_CHECK. To do this, complete the BAdI: Signatures in Activities step by choosing Customer Relationship Management-> Industry-Specific Solutions -> Pharmaceuticals-> Sample Management-> Business-Add-Ins for Pharma.

• To create a physician order in SAP R/3, create a template type for the order. In addition, enter the one-time customer who will be used for the order. To do this, complete the Manage Parameters for Backoffice Orders step.

• To enable the system to debit issued samples from the stock of samples in SAP R/3, implement the BAdI CRM_BUS20002_R3A . In addition, make the settings that are required for exporting data from SAP CRM to SAP R/3. To do this, complete the following steps:

• Assign Sales Organization and Distribution Channel to Plant and Warehouse

• BAdI: Transfer of Goods Movements to SAP R/3

• Define Transfer Parameters for Material Movement

Further Information

For more information about activity journals with sample issue, choose my SAP Customer Relationship Management -> Industry-Specific CRM -> Manufacturing and Distribution Industries -> Pharmaceuticals -> Value-Based Detailingin the SAP Library.

For more information about activity journals in SAP CRM, see the release note Activity Journals in Activity Management (New).

PERFORM Short Reference   TXBHW - Original Tax Base Amount in Local Currency  
This documentation is copyright by SAP AG.

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