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Procurement (Changed) ( RELNFSCM_471_PROCURE )

Procurement (Changed) ( RELNFSCM_471_PROCURE )

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Short text

Procurement (Changed)

Use

As from Release 4.71 you can assign external services to a make and a category of damaged object. This is only possible for the categories of Home Contents and Equipment (key PE) and Vehicles(Key AU).

This means that you can specify which specific repair shop for a certain make of automobile should be displayed in the ranking list of best services. The system only displays those repair shops registered for the specific make of damaged vehicle.

To make these settings, go to the SAP Easy Access screen and select Insurance -> Claims Management -> Claim -> Business Partner in Claim -> External Services (or Repair Shop and so on) -> Create or Change.

The following rules apply:

  • If you define a make and a category of damaged object for an external service, this external service is only displayed for damaged objects related to this make.
  • If you only define a category for an external service, but not a make, the external service is only displayed for damaged objects in which you did not enter any make during claims processing.
  • If you only define a make/manufacturer for an external service, but not a category, the external service is displayed for all makes/manufacturers of the damaged object.
  • If you define neither a make nor a category for an external service, the external service is always displayed.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

Further Information






General Data in Customer Master   BAL_S_LOG - Application Log: Log header data  
This documentation is copyright by SAP AG.

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