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FIN_FSCM_CCD: Customer-Disputed Objects in Dispute Cases (New) ( RELNFSCM_602_CCD_DM_CDIS )

FIN_FSCM_CCD: Customer-Disputed Objects in Dispute Cases (New) ( RELNFSCM_602_CCD_DM_CDIS )

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FIN_FSCM_CCD: Customer-Disputed Objects in Dispute Cases (New)

Use

As of SAP ECC 6.0, Enhancement Package 2 (Financial Basis 602 and SAP_APPL 602), in the SAP Dispute Management component, you can create and process dispute cases for customer-disputed objects if you have activated the following business functions:

  • FSCM Functions (FIN_FSCM_CCD) in the Dispute Case Processing system
  • FSCM Integration (FIN_FSCM_INTEGRATION) in the Accounts Receivable Accounting (FI-AR) system

In addition to creating dispute cases for an open item, you can also create dispute cases as follows:

  • Dispute case with no reference to a customer item
  • Dispute case that has a credit item as a customer-disputed object
  • Dispute case that has a cleared invoice as a customer-disputed object
  • Dispute case that has an item with special G/L indicator as a customer-disputed object

The system also supports you in assigning open items to existing dispute cases with customer-disputed objects as disputed objects.

Effects on Existing Data

The user interface has been enhanced as follows:

  • New functions have been added to the dialog box for creating dispute cases.
  • Enhancements have been made to the overview screen for creating dispute cases (transaction FB05).
  • For the assignment of open items to dispute cases, in Accounts Receivable Accounting (FI-AR), you can use a new dialog box with the valuated dispute cases of the customer.
  • There is a new dialog box for the assignment of a customer to a dispute case.
  • New dialog box for selecting invoices and credit items when adding customer-disputed objects.
  • New dialog box for removing customer-disputed objects or disputed items.

The following three entries have been added to the area menu: You can access them from the SAP Easy Accessscreen under Financials -> Financial Supply Chain Management -> Dispute Management -> Periodic Processing in Accounting.

  • Automatic Assignment of Open Items to Dispute Cases(structure node)
  • Create Assignment Proposal(function)
  • Process Assignment Proposal(function)

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

You make the settings for this function in the Customizing for SAP Dispute Managementas follows:

  • System for Dispute Case Processing:
You can also access the settings for the IMG activities below in the following business configuration set: Dispute Cases with Customer-Disputed Objects (UDM_CUST_CDIS) Note the following information when you are activating BC sets: Activate BC Set.

  • Accounts Receivable Accountiing system
Execute the activities under the following nodes: Financial Supply Chain Management -> Dispute Management -> Process Integration with Accounts Receivable Accounting -> Customer-Disputed Objects in Dispute Cases:
  • Process Settings for Customer-Disputed Objects in Dispute Case(mandatory)

  • Implement Customer Enhancement Assignment of Open Items to Dispute Cases(optional)

  • Implement Customer Enhancement Calculation of Customer-Disputed Amount(optional)

Further Information

For more information, see the following documents:

Central release note for the

FSCM Functions (FIN_FSCM_CCD) business function

Central release note for the FSCM Integration (FIN_FSCM_INTEGRATION) business function in your accounts receivable accounting system

FIN_FSCM_CCD: Customer-Disputed Objects in Receivables Processing (New) release note

SAP Library under Financials -> SAP Financial Supply Chain Management -> SAP Dispute Management for FI-AR (FIN-FSCM-DM)

  • Dispute Case, Linked Objects section (changed)
  • Process Integration with Accounts Receivable Accounting(changed)
  • Creating Dispute Cases in Financial Accounting(changed)
  • Creating Dispute Cases from the Document Display(changed)
  • Creating Dispute Cases from the Line Item List(changed)
  • Creating Dispute Cases during Clearing of Open Items (changed)
  • Assign Customer (new)
  • Add Customer-Disputed Objects (new)
  • Remove Objects(new)
  • Creation of Proposal for Assignment of Open Items(new)
  • Processing of Proposal for Assignment of Open Items(new)
  • Displaying Dispute Cases from the Document Display and Change(changed)
  • Displaying Dispute Cases from the Line Item List(changed)
  • Amounts in Dispute Case, Customer-Disputed Amountsection (new)





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