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CIC - Reset to Default Workspace When Contact Ends (Enhanced) ( RELNISM_472_CIC_DEFWS )

CIC - Reset to Default Workspace When Contact Ends (Enhanced) ( RELNISM_472_CIC_DEFWS )

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Short text

CIC - Reset to Default Workspace When Contact Ends (Enhanced)

Use

As of SAP Media 4.72, you can specify in the configuration profile of the application and navigation area that the default workspace is to be displayed automatically after a contact is ended.

Restrictions:

  • If the default workspace was deleted in the meantime, it is not created again automatically.
  • Workspaces created dynamically during a contact are not deleted. You can make this setting by selecting the Workspace Lifetime indicator for the action box call.






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