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CIC - Additional Data in the Data Environment and HTML Customer Overview (New) ( RELNISM_472_CIC_NAV_01 )

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Short text

CIC - Additional Data in the Data Environment and HTML Customer Overview (New)

Use

As of SAP Media 4.72, you can display additional data in the data environment and the HTML customer overview in the Customer Interaction Center.

The following new nodes have been added:

• M/SD: Offer

• M/SD: Order research for an order item

• M/SD: Bank returns research for a billing document

• Contract account for business partner

• Open items for contract account

• SD: Order (can be grouped according to order types)

• Items in SD order

• SD: Contract (can be grouped according to contract types)

• Items in SD contract

• SD: Billing document

• SD: Invoice list

Further Information

IS-M/AM release note Contracts in the Data Environment

PERFORM Short Reference   General Material Data  
This documentation is copyright by SAP AG.

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