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Contents for the Navigation Area in the CIC ( RELNISU_461_CS_CIC_NAVAR )
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Short text
Contents for the Navigation Area in the CIC
Scope of Functions
The navigation area of the Customer Interaction Center (CIC) contains the object clipboard and (limited) data environments, which can be configured in Customizing. Although the structure of the displayed objects is not freely configurable, you can do the following:
- Hide individual levels or branches
- Define selection restrictions
- Display attributes to define
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
You can use Define Data Environments for the Navigation Area to define your own environments for the navigation area and add them to your CIC profile as a default work area.
Further Information
CL_GUI_FRONTEND_SERVICES - Frontend Services Vendor Master (General Section)
This documentation is copyright by SAP AG.
Length: 1100 Date: 20240520 Time: 212033 sap01-206 ( 23 ms )