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Changes to the Customer Interaction Center, CIC ( RELNISU_472_CSFO_NEWDEVS )
TXBHW - Original Tax Base Amount in Local Currency BAL Application Log DocumentationThis documentation is copyright by SAP AG.
Short text
Changes to the Customer Interaction Center, CIC
Use
As of SAP Utilities Release 4.72, the following new functions are available for the Customer Interaction Center (CIC):
- General search string in IS-U data finder
- Different layouts in the business partner identification component (ISUSDPART)
- Fixed hit list for business partner identification
- Identification of a dependent contract account during a business partner search
- Layout switching for enlarging the application area and navigation area
- Retrieval of additional data for the data environment and customer overview
- Inclusion of methods and workspaces for new functions, such as:
- Bill display (in PDF format) from archive or simulation
- Bill correction
- Bank data changes
- Budget billing adjustment
- Accelerated move-in/out entry
- Meter reading results for each premise
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
For information on the necessary Customizing settings, see the cookbook Efficient Processes in IS-U/CCS - New Developments for Release IS-U/CCS 4.64 or IS-U/CCS 4.71. See the "Customizing Settings" section in unit 9, Customer Interaction Center.
Further Information
You can find detailled information on changes and new developments for the CIC in the cookbook Efficient Processes in IS-U/CCS - New Developments for Release IS-U/CCS 4.64 or IS-U/CCS 4.71, unit 9 Customer Interaction Center. The cookbook is available on the SAP Service Marketplace, under http://service.sap.com/utilities -> Product Information → IS-U/CCS → General → Cookbooks & Guidelines.
Fill RESBD Structure from EBP Component Structure Addresses (Business Address Services)
This documentation is copyright by SAP AG.
Length: 2795 Date: 20240603 Time: 114930 sap01-206 ( 39 ms )
