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Generation of a Service Order from the Sales Order ( RELNPM_40A_SMA_KAUF )
Fill RESBD Structure from EBP Component Structure Fill RESBD Structure from EBP Component StructureThis documentation is copyright by SAP AG.
Short text
Generation of a Service Order from the Sales Order
Description
You can create a sales order and then create a service order automatically from the sales order item.
When doing this, you can use the configuration for the service to be performed. The configuration data is used to select, evaluate and transfer into the new service order, operations and components of a super general maintenance task list in the sales order item.
Prerequisites
The strategy group defined in the material master record for the service product controls whether a service order is created automatically when a sales order is created.
You must also define the default values that are to be copied to the service order for each service product under Logistics -> Service Management -> Service processing, Environment -> Sales and distribution -> Service products.
Note
If you use this option when a customer sends you - as a service provider - a defect device to be repaired, you should be aware that you cannot track sales order stock by goods movements, but only by using assigned documents (service notifications, sales orders).
Process flow
The following scenarios are conceivable:
- Create sales order without configuration
- Create sales order with configurable service product
- Create sales order with configurable service product and configured object
Damage caused to data by errors
Software/hardware requirements
Installation information
Effects on System Administration
Effects on Customizing
Effect on batch input
Changes to the Interface
Changes in procedure
Procedure for removing dataset errors
Dependent functions
Planning
Further notes
ABAP Short Reference General Data in Customer Master
This documentation is copyright by SAP AG.
Length: 2307 Date: 20240523 Time: 072916 sap01-206 ( 38 ms )
