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Maintenance Technician Role (New) ( RELNPM_600_ROL_MAINT_TEC )

Maintenance Technician Role (New) ( RELNPM_600_ROL_MAINT_TEC )

General Data in Customer Master   General Data in Customer Master  
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Maintenance Technician Role (New)

Use

As of SAP ECC 6.0, PLM Extension (EA-APPL 600), the role Maintenance Technician is available in the portal. This role, which includes the workset Maintenance Technology contains numerous functions related to the daily tasks of a maintenance technician. The technicians can find the information relevant to their tasks quickly and easily, as well as confirm their work.

Overview

  • The work overview provides a personal worklist for maintenance/service notifications, and maintenance/service orders. It allows direct access to the confirmation transaction. From the overview, you can also create new notifications and orders, as well as call up after-event order recording.
  • The technical structure view allows you to display the structure of technical objects, and remove, install or exchange equipment. The technical structure view also displays the next maintenance date for a technical object and the number of spare parts that are currently available in the plant.

Reports

You can use this workset to evaluate your plant maintenance data and create reports.

Service Map

Applications that are required by a maintenance technician are grouped together in the Service Map. The following functions are available:

  • Confirmation
  • Create confirmation

You can confirm your working time, create goods movements, or add details to notifications.
  • After-event order recording

Using after-event order recording, you can document unplanned and urgent maintenance tasks by creating an order and confirming it in the same work step.
  • Notifications
You can create, change and display notifications. This function is supplied with the example notification types "malfunction report" and "maintenance request".
  • Orders
You can create, change and display orders. This function is supplied with the example order types "maintenance order" and "maintenance plan order".

In addition, you can call several relevant transactions in the ERP system from the Service Map.

  • Display equipment or functional location

  • Change and display notification

  • Process and display task

  • Create measurement document

Effects on Existing Data

This role provides maintenance technicians with access to the data that is relevant for them. This data comes from the underlying ERP systems, for example maintenance/service orders, maintenance/service notifications, pieces of equipment, and functional locations.

Effects on Data Transfer

Effects on System Administration

System administrators can make predefined settings for worklists. The users can also make further selection restrictions.

Effects on Customizing

Make the settings for the LaunchPad in Customizing under Integration with Other SAP Components -> Business Packages / Functional Packages -> Maintenance Technician.

Make the settings for your personalized worklist in Customizing under Cross-Application Components -> General Application Functions -> Generic Functions of mySAP Suite -> Personal Object Worklist.

Make the personalization settings in Customizing under Cross-Application Components -> General Application Functions -> Generic Functions of mySAP Suite -> Personalization.

Further Information

For more information, see the Business Package for Maintenance Technician under the Plant Maintenance (PM) component in the SAP Library.






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This documentation is copyright by SAP AG.

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