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Sales Returns ( RELNSD_SLS_SR_N_472BEV )

Sales Returns ( RELNSD_SLS_SR_N_472BEV )

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Short text

Sales Returns

Use

As of SAP R/3 Enterprise 2.00 (EA-APPL 200) you can use the Sales Returns function. You can enter sales returns for full products that have been returned by customers due to quality defects. The function provides an accurate overview of the physical warehouse stock, and the corresponding postings and analysis results.

The Sales Returns component in SAP R/3 Enterprise provides a user-friendly solution for managing the sales returns process:

  • You can enter the returns document with or without reference to a previous sales document.
  • To enter the analysis result, you can use the order items from the returns document as templates.
  • The system can allocate the order items from the returns document a result from the analyses and settle them immediately. The result can be allocated to one item individually or to multiple items.
  • The system can check the entries for the analysis items to see if they are logical.
  • The system generates detailed logs and document flows showing the latest status of sales returns processing.

Based on the result of the analysis, the system generates the relevant credit memos (SAP SD documents) and the documents for the warehouse stock postings (SAP MM documents).

Effects on Existing Data

Existing data is not affected.

Effects on Data Transfer

The data transfer is not affected.

Effects on System Administration

If the system generates the follow-on documents in the background, you must schedule report /BEV1/SR_BATCH_PROCESSING as a periodic background job. You should also maintain the Customizing table Recipient for Express Mail for Background Processing.

Effects on Customizing

The settings for sales returns are in the SAP Reference IMG under:
Sales and Distribution → Sales → Sales Returns.

If you want to use the full scope of functions, you must make individual settings at the following points in Customizing for sales returns:

  • Special document types for sales returns
  • Analysis key
  • Other informal analysis keys (for evaluations, statistics, and so on)
  • Refunding key
  • Analysis keys must be assigned to item categories
  • Order fields must be assigned to goods movements
  • Recipient for express mail for background processing
  • Filling facilities (for evaluations, statistics, and so on)
  • Content (for evaluations, statistics, and so on)
  • Keg lock (for evaluations, statistics, and so on)

The following settings must be made:

  • Document Types for Sales Returns
  • Analysis Key
  • Refunding Key
  • Assign Analysis Key to Item Categories

Further Information

The special functions for sales returns are available in SAP EASY ACCESS under: Logistics → Sales and Distribution → Shipping and Transportation → Results of Sales Returns Analysis.

For more information, see the documentation on sales returns.






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This documentation is copyright by SAP AG.

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