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Supplier Survey Cockpit (New) ( RELNSRM_60_SP03_SUSUCO )

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Short text

Supplier Survey Cockpit (New)

Use

As of SAP SRM 2007, you can use the Supplier Survey Cockpit to administrate surveys about your suppliers' performance. It enables you to perform ad-hoc surveys. This new feature supplements the event-driven surveys offered in the SAP SRM business scenario Supplier Evaluation up to now, where the user is asked to fill out a questionnaire after saving an invoice or a confirmation.

The Supplier Survey Cockpit enables you to create questionnaires using the SAP Web Survey tool accessible from SAP NetWeaver Portal. Furthermore, you can assign questionnaires to surveys, send them out to the survey participants and monitor the responses.

Monitoring is supported by a survey and questionnaire status management function, as well as survey statistics. The statistics display the number of days until the survey deadline, the number of submitted questionnaires, the number of answers received and the percentage of reviewed answers. You can group surveys that belong together content-wise, so that you easily find related survey data.

Once a survey is closed, the survey data is transferred to SAP NetWeaver Business Intelligence (SAP BI) for reporting purposes. In SAP BI, you can use a dedicated InfoCube and DataStore Object to evaluate the data. An indicator tells you, whether participants have made free text comments to your questions. You can read these free text comments in the Supplier Survey Cockpit.

In the Supplier Survey Cockpit you can manage a database which stores information about which survey participants are potentially eligible to rate which suppliers (Who Rates Whom database). In this way, you gradually build up an expert database for your surveys.

Effects on Existing Data

Effects on Data Transfer

Effects on System Administration

Effects on Customizing

The following Implementation Guide (IMG) activities are relevant:

Supplier Relationship Management → SRM Server → Cross-Application Basic Settings → Number Ranges → SRM Server Number Ranges → Define Number Ranges for Survey Package

Supplier Relationship Management → SRM Server → Cross-Application Basic Settings → Number Ranges → SRM Server Number Ranges → Define Number Ranges for Survey

Supplier Relationship Management → SRM Server → Supplier Evaluation → Evaluation Category

Supplier Relationship Management → SRM Server → Supplier Evaluation → Evaluation Area

Further Information

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This documentation is copyright by SAP AG.

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