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Dokumentation

/BEV1/SR_MESSAGE155 - Difference between order entry &1 and empties credit memo &2 - /BEV1/SR_MESSAGE 155

Diagnosis

A difference regarding the items was found between the order entry and the order for the empties credit memo. The difference may be different material numbers, quanities or different units of measure. Further settlement of the sales returns is not possible before the empties credit memo is adjusted.

System Response

Procedure

If a billing document has already been generated, cancel the empties credit memo.

Adjust the order for the empties credit memo to the effect that the items of the empties credit memo are identical with the EMPTIES items (sub-items) of the sales returns order entry regarding the material, quantity and unit of measure.

Save the order for the empties credit memo.

Procedure for System Administration