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CRMS4_IHR_INTRO - Configure In-House Repair

PERFORM Short Reference   BAL Application Log Documentation  
This documentation is copyright by SAP AG.

This Customizing section In-House Repair contains the required Customizing settings for In-House Repair in SAP S/4HANA.

You must follow the instructions outlined in this Customizing section to perform the specific settings for In-House Repair in addition to the generic settings for Service. This ensures that In-House Repair operates as expected.

1. Set up the controlling integration and logistics integration in Customizing for Service under Transactions -> Settings for Service Transactions -> Integration.

For more information, search for controlling integration at the product assistance for Service on SAP Help Portal at help.sap.com/s4hana -> Product Assistance.

1. When you make the settings for In-House Repair in the following Customizing activities (under Service), perform the settings outlined in this Customizing section (In-House Repair):

• Define Partner Determination Procedure

• Define Text Determination Procedure

• Define Action Profiles and Actions

• Define Conditions

• Assign Action to Status of In-House Repair Item

• Define Transaction Types

• Define Item Categories

• Define Item Category Determination

• Define Number Ranges

• Define Copying Control for Transaction Types

• Define Profile for Process Step Overview

• Specify Settings for Returns Orders as Follow-Up

• Customizing for Output Control under Cross-Application Components.

• Customizing for Advanced Returns Management under Sales.

• Customizing under Logistics Execution -> Shipping -> Deliveries -> Define Delivery Types.

BAL Application Log Documentation   PERFORM Short Reference  
This documentation is copyright by SAP AG.

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