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CRMVC_IU_DSM_INCTPRO - Define Incentive Process Types

PERFORM Short Reference   rdisp/max_wprun_time - Maximum work process run time  
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In this Customizing activity, you define incentive process types, which define:

• The product categories from where you can select productincentives

• Business process to be carried out when the incentive is paid or provided. Examples of business processes can include:

• Payment method for a financial incentive (send check by mail, credit account)

• Creation of a sales order to acquire a product incentive that is a material

• Creation of a service order to request a product incentive that is a service

• You have defined product hierarchies and categories from where product incentives are to be selected (by way of transaction Maintain Categories and Hierarchies).

• You have assigned the product hierarchies to an application (by way of Customizing activity Assign Category Hierarchies to Applications).

The following standard incentives are available:

• FINC1 - Financial One Time Payment

• FINC2 - Financial Milestone Payment

• PROD1 - Product Incentive

For Product Incentive PROD1, you need to define the assigned product categories from which to select the product incentives.

1. Under the Incentivesbranch of the dialog structure, specify the following information:

• Incentive process type ID and description

• Incentive category

• Item category to use when carrying out the business process (you need to specify an item category for both application and agreement incentive processing)

• Product hierarchy from which incentives can be selected (required for product incentives only)

1. Under the Assigned Product Categories branch of the dialog structure, specify the product categories from which products can be selected as incentives (required for product incentives only).

Changing the product hierarchy or assigned product categories can cause inconsistencies and may cause programs to become invalid.

Hierarchy and Category Setup

• You create the product hierarchy INCENTIVES comprising the following product categories:

• GC_MERCHA

• GC_MERCHB

• LIGHTBULB

• HOMEAUDITS

Incentive Setup

• You create product incentives and assign them to one of the product categories:

• Incentive: Merchant A Gift Card $20; Product category: GC_MERCHA

• Incentive: Merchant B Gift Card $20; Product category: GC_MERCHB

• Incentive: CFL Light Bulb 13 W; Product category: LIGHTBULB

• Incentive: CFL Light Bulb 23 W; Product category: LIGHTBULB

• Incentive: Home Energy Audit Level 1; Product category: HOMEAUDITS

• Incentive: Home Energy Audit Level 2; Product category: HOMEAUDITS

Incentive Process Type Setup (using this Customizing activity)

• You create an incentive process type with the following properties:

• Incentive Process Type: GIFT

• Description: Send Gift Card

• Incentive Category: Product

• Item Category (Applications): IUI3

• Item Category (Agreements): IUI6

• Hierarchy: INCENTIVES

• Assigned Product Categories: GC_MERCHA, GC_MERCHB

CRM WebClient UI

• You create a program, assign it a measure, and assign a product incentive to the measure. You indicate the incentive process type GIFT.

Because this incentive process type is associated with product categories GC_MERCHA and GC_MERCHB, the system allows you to select the following incentives:

• Merchant A Gift Card $20

• Merchant B Gift Card $20

Incentive Processing

• You create an agreement for the above program and include the above measure and incentive.

When it is time for the system to process this incentive, it uses item category DSMAGR.

Addresses (Business Address Services)   SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up  
This documentation is copyright by SAP AG.

Length: 6003 Date: 20240523 Time: 181844     sap01-206 ( 47 ms )