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CRMVC_SRQM_REC_PRIOR - Define Impact/Urgency/Recommended Priority
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In this Customizing activity, you define the impact, urgency, and recommended priority levels that you can assign to a transaction, for example, an incident, problem, or request for change. The combination of impact and urgency determines the recommended priority of the transaction.
- Define the impact and urgency levels.
- Assign a priority to a combination of urgency and impact levels.
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Length: 506 Date: 20240523 Time: 152502 sap01-206 ( 16 ms )