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CRMV_CHAT_OP_WEC - Edit Chat Options

SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up   RFUMSV00 - Advance Return for Tax on Sales/Purchases  
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In this Customizing activity, you make settings to enable a chat window that allows Web shop customers to chat with agents. This is useful when, for example, Web shop customers want to ask questions about a product before buying it.

In the Maintenance View for Chat Options, you need to enter the following information:

• Remote IP Address

IP Address where the Communication Management Software (CMS) proxy is hosted (SAP Business Communication Management Chat Portal and Online Integration Interface)

• Port

Port number of the server corresponding to the remote IP address

• Default User Name

The default user name in the CMS, used to obtain the list of agents who are available for a chat

• Channel Address

Communication channel address that is entered during set up of chat channel in CMS

Addresses (Business Address Services)   PERFORM Short Reference  
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Length: 1279 Date: 20240606 Time: 074102     sap01-206 ( 34 ms )