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CRMV_FS_UI_RSLT - Define Item Categories for Result List

CRMV_FS_UI_RSLT - Define Item Categories for Result List

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In this IMG activity, you define which item categories are listed as separate items in the result list for financing documents. This activity applies to the CRM Web client UI.

When you search for financing documents, the relevant items are displayed in the result list in a tree structure. Since the focus of a financing document is for the most part the merchandise being financed (for example, the leased vehicle), we recommend you display only these items in the result list. This gives you a better overview.

You have created transaction types and item categories in Customizing for Customer Relationship Management. These have all the properties required in Financial Services.

To change the assignments delivered by SAP:

1. Create a new entry with the desired transaction type and item category

2. Delete old entries if the original existing combinations are no longer used

In Financial Services, the standard system delivers the following transaction types and item categories that are relevant for the result list for financing documents:

Transaction Type Item Category
LEAS OBJN
LEAO OBJN

For example, it is not necessary from a business perspective to display the collateral items for mortgage loans in the result list.






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Length: 1722 Date: 20240523 Time: 155508     sap01-206 ( 31 ms )