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CRMV_SCENARIO_DDS - Activate System Configuration for Service Parts Management

ABAP Short Reference   General Data in Customer Master  
This documentation is copyright by SAP AG.

This function allows you to activate the system configuration that is required for Service Parts Management. By activating this configuration you change the way the SAP CRM and SAP ECC systems process sales orders. When you create a sales order in SAP CRM, the system no longer forwards it to SAP ECC, but rather immediately creates unchecked deliveries in SAP ECC. An unchecked delivery is a delivery document in which requested delivery dates and quantities are copied from the sales order. SAP ECC then converts the unchecked deliveries into checked deliveries in a subsequent batch run.

When you activate this system configuration you activate a range of special functions; a number of restrictions also result from this.

Activation of the system configuration for Service Parts Management is client-dependent.

Minimum system requirements in addition to SAP CRM:

• SAP ECC 6.0

• SAP SCM 5.0

SAP SCM Extended Warehouse Management is activated.

You use the availability check with SAP APO.

You have activated the data relevant for the business partner for Service Parts Management with the Business Data Toolset.

In the standard shipment the system configuration for Serivce Parts Management is not activated.

When you activate the system configuration for Service Parts Management, changes and restrictions occur in the following Customizing activities:

• Customizing activity Define Item Categories:

• On the screen Customizing Item you have to define for each item category whether it is relevant for delivery. (In the standard configuration the delivery relevance check is performed in SAP ECC).

• On the screen Customizing Item you cannot choose the option External Billing under Billing Relevance.

• On the screen Customizing Item you can activate the indicator GTS Relevance for item categories.

• Customizing activity Define Transaction Type:
  On the screen Customizing Header you can activatge the indicator GTS Relevance for transaction types.

• Customizing activity Define item category determination:
  In the column Item category usage you can also use the following options:

• APO3 RBA Item APO3 -,,Third-party order processing item

• KIT1 -,,,,,,,,Kit: Header item

• KIT2 -,,,,,,,,Kit: Component item

• ONE1 -,,,,,,One-to-n substitution: Header item

• ONE2,, -,,,,,,One-to-n substitution: Component item

• Customizing activity Define Cancellation Reason Codes
  This indicator Delete Deliveryexists. When you set this indicator, SAP CRM rejects the item in the sales order. SAP ECC then attempts to delete the checked delivery belonging to the order item.

• Customizing activity Define Sequence of Invoices in Third-Party Order Processing
  You can also use this activity.

Vendor Master (General Section)   ROGBILLS - Synchronize billing plans  
This documentation is copyright by SAP AG.

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